Update - We are continuing to work on a fix for this issue.
Jan 16, 18:58 UTC
Update - We are continuing to work on a fix for this issue.
Jan 16, 15:03 UTC
Update - We are continuing to work on a fix for this issue.
Jan 15, 18:52 UTC
Update - We are continuing to work on a fix for this issue.
Jan 15, 15:14 UTC
Update - We are continuing to work on a fix for this issue.
Jan 14, 23:56 UTC
Update - We are continuing to work on a fix for this issue.
Jan 14, 23:32 UTC
Identified - We are currently experiencing issues with one of our entry fibre points and working on resolving this with our Upstream provider. More updates will be provided once available.

Thanks for your patience!
Jan 14, 16:43 UTC
Update - We are continuing to investigate this issue.
Jan 14, 14:55 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 14, 14:50 UTC
Orillia L3V 5H8 Operational
90 days ago
99.88 % uptime
Today
Happyland L3V 6H3 Operational
90 days ago
99.88 % uptime
Today
Brechin L0K 1B0 Operational
90 days ago
99.08 % uptime
Today
Dalrymple L0K 1W0 Operational
90 days ago
99.88 % uptime
Today
Beaverton L0K 1A0 Operational
90 days ago
98.42 % uptime
Today
Kirkfield K0M 2B0 Operational
90 days ago
99.88 % uptime
Today
Bowmanville L1C 0A0 Operational
90 days ago
97.34 % uptime
Today
Solina L0B 1J0 Operational
90 days ago
99.68 % uptime
Today
Kendal L0A 1E0 Operational
90 days ago
98.67 % uptime
Today
Port Perry L0B 1B0 Operational
90 days ago
99.02 % uptime
Today
Blackstock L0B 1B0 Major Outage
90 days ago
97.1 % uptime
Today
Janetville L0B 1K0 Operational
90 days ago
99.82 % uptime
Today
Omemee K0L 2W0 Operational
90 days ago
98.86 % uptime
Today
Kawartha Lakes K0L 2W0 Operational
90 days ago
97.48 % uptime
Today
Nestleton Station L0B 1L0 Major Outage
90 days ago
95.72 % uptime
Today
Burketon L0B 1B0 Operational
90 days ago
99.81 % uptime
Today
Scugog L9L 1B4 Operational
90 days ago
97.26 % uptime
Today
Seagrave L0C 1G0 Operational
90 days ago
99.8 % uptime
Today
Sunderland L0C 1H0 Operational
90 days ago
99.14 % uptime
Today
Brock L0C 1H0 Operational
90 days ago
99.84 % uptime
Today
Oshawa L1C 7K4 Operational
90 days ago
99.52 % uptime
Today
Ashburn L0B 1A0 Operational
90 days ago
99.71 % uptime
Today
Uxbridge L9P 1R3 Operational
90 days ago
99.56 % uptime
Today
Whitchurch-Stouffville L4A 7X4 Operational
90 days ago
99.44 % uptime
Today
Lindsay K9V 4R5 Operational
90 days ago
99.39 % uptime
Today
Orono L0B 1M0 Operational
90 days ago
98.73 % uptime
Today
Newtonville L0A 1J0 Operational
90 days ago
99.95 % uptime
Today
Port Hope L1A 3V7 Operational
90 days ago
94.75 % uptime
Today
Campbellcroft L0A 1G0 Operational
90 days ago
97.69 % uptime
Today
Millbrook L0A 1G0 Operational
90 days ago
100.0 % uptime
Today
Bewdley K0L 1E0 Operational
90 days ago
95.49 % uptime
Today
Perrytown L1A 3V5 Operational
90 days ago
100.0 % uptime
Today
Newcastle L1B 1L9 Operational
90 days ago
99.9 % uptime
Today
Bowmanville L1C 3K4 Operational
90 days ago
99.65 % uptime
Today
Pontypool L0A 1K0 Operational
90 days ago
98.66 % uptime
Today
Cavan-Millbrooke L0A 1G0 Operational
90 days ago
99.37 % uptime
Today
Cavan L0A 1C0 Operational
90 days ago
97.05 % uptime
Today
Fenella K0K 2X0 Operational
90 days ago
100.0 % uptime
Today
Gores Landing K0K 2E0 Operational
90 days ago
94.38 % uptime
Today
Bailieboro K0L 1B0 Operational
90 days ago
95.52 % uptime
Today
Roseneath K0K 2X0 Operational
90 days ago
94.74 % uptime
Today
Hickory Island Operational
90 days ago
99.96 % uptime
Today
Keene K0L 2G0 Partial Outage
90 days ago
90.59 % uptime
Today
Indian River K0L 2B0 Operational
90 days ago
99.24 % uptime
Today
Baltimore K0K 1C0 Operational
90 days ago
96.09 % uptime
Today
Cobourg K9A 4J7 Operational
90 days ago
96.17 % uptime
Today
Hamilton Township Operational
90 days ago
94.41 % uptime
Today
Grafton K0K 2G0 Operational
90 days ago
99.97 % uptime
Today
Colborne K0K 1S0 Operational
90 days ago
99.78 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 17, 2022
Resolved - Dear clients,

This incident has been resolved.

If you are still facing any service disruption, please email at support@wisponline.ca or call 1-877-955-9477 option 1 for technical support.

To report the damage to your hardware (broken masts, damaged towers etc.) email at peter.v@wisponline.ca

Please note that an on-site visit may be required if the equipment on your premises is misaligned and requires an alignment with the tower.
Jan 17, 14:21 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 17, 13:18 UTC
Jan 16, 2022

Unresolved incident: Service Issue - Investigating.

Jan 15, 2022
Jan 14, 2022
Jan 13, 2022
Resolved - This incident has been resolved.
Jan 13, 20:20 UTC
Update - We are continuing to investigate this issue.
Jan 13, 19:34 UTC
Update - We are continuing to investigate this issue.
Jan 13, 19:34 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 13, 19:14 UTC
Resolved - Dear clients,

This incident has been resolved.

If you are still facing any service disruption, please email at support@wisponline.ca or call 1-877-955-9477 option 1 for technical support.

To report the damage to your hardware (broken masts, damaged towers etc.) email at peter.v@wisponline.ca

Please note that an on-site visit may be required if the equipment on your premises is misaligned and requires an alignment with the tower.
Jan 13, 19:13 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 21:32 UTC
Update - We are continuing to investigate this issue.
Jan 12, 20:49 UTC
Update - We are continuing to investigate this issue.
Jan 12, 17:03 UTC
Update - We are continuing to investigate this issue.
Jan 12, 16:55 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 12, 16:42 UTC
Jan 12, 2022
Jan 11, 2022
Resolved - Dear clients,

This incident has been resolved.

If you are still facing any service disruption, please email at support@wisponline.ca or call 1-877-955-9477 option 1 for technical support.

To report the damage to your hardware (broken masts, damaged towers etc.) email at peter.v@wisponline.ca

Please note that an on-site visit may be required if the equipment on your premises is misaligned and requires an alignment with the tower.
Jan 11, 15:18 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 11, 13:28 UTC
Resolved - Dear clients,

This incident has been resolved.

If you are still facing any service disruption, please email at support@wisponline.ca or call 1-877-955-9477 option 1 for technical support.

To report the damage to your hardware (broken masts, damaged towers etc.) email at peter.v@wisponline.ca

Please note that an on-site visit may be required if the equipment on your premises is misaligned and requires an alignment with the tower.
Jan 11, 13:26 UTC
Identified - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 8, 14:37 UTC
Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022
Resolved - This incident has been resolved.
Jan 8, 14:35 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 6, 23:39 UTC
Jan 7, 2022

No incidents reported.

Jan 6, 2022
Jan 5, 2022
Resolved - This incident has been resolved.
Jan 5, 22:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 22:28 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 5, 20:20 UTC
Jan 4, 2022

No incidents reported.

Jan 3, 2022
Resolved - This incident has been resolved.
Jan 3, 18:29 UTC
Identified - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 3, 16:11 UTC
Resolved - This incident has been resolved.
Jan 3, 16:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 18:41 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 2, 15:59 UTC
Monitoring - Dear clients,

A problem has been identified, and a solution is being implemented. We are currently monitoring the results.

Please visit our status page for the incident updates.
Jan 2, 15:36 UTC
Investigating - Dear clients,

We're currently investigating service issues in the following areas.

Please visit our status page for the incident updates or call 1-877-955-9477 option 1 for technical support.
Jan 2, 15:05 UTC